The advocacy group Low Pay is not Ok recorded a phone call made to the helpline by one McDonald’s worker Nancy Salgado. The group circulated an edited video of the recording. CNNMoney reviewed the full recording of the call.
Salgado, who has worked at a Chicago McDonald’s for 10 years and makes $8.25 an hour, asked the McResources representative a number of questions related to getting assistance to pay for her heating bill, her groceries and her sister’s medical expenses. Salgado told the representative that she was recording the call for her sister.
The helpline operator never asked Salgado how much she made per hour, and how many hours per week she worked beyond the fact that she was a full-time employee. But she said that Salgado “definitely should be able to qualify for both food stamps and heating assistance.”
Source: Emily Jane Fox, CNN Money