Robocalls. Everyone hates them! That explains why they are the most common consumer complaint to the FCC …215 thousand complaints last year alone.
So, on Thursday, the FCC voted to strengthen the Do Not Call Registry of 2003, which falls under the Telephone Consumer Protection Act of 1991. As you’ll probably recall, it used to work when live people used to make these calls, but now that most marketers resort to “robocalls” for phone and text it has been clear that the law has not kept up with technology and telemarketers have found ways around it.
A new provision will now allow carriers to offer call/text blocking technology and give consumers the right to opt out of these calls with a simple verbal command not to call again. It’s effective immediately.