WASHINGTON — The opening of state- and federal-run insurance marketplaces Tuesday saw a combination of huge interest and balky technology that led to a series of glitches, delays and even crashes that marred the first hours of the centerpiece of President Obama’s health law.
Some of the delays were due to high volume. About 2.8 million people visited the federal website HealthCare.gov since midnight, said Marilyn Tavenner, director of the Centers for Medicare and Medicaid Services. The site is handling exchanges for 34 states that defaulted to the federal government for at least the first year.
“We certainly had a high volume creating accounts this morning,” said Tavenner, adding the site improved as the day continued. “We added capacity and we made some adjustments.” The agency did not release the number of Americans who actually bought insurance.
Source: USA Today