Current FCC rules largely prohibit companies from using computer-generated messages to cellphones without the recipient’s permission. And if someone violates that rule, people have the right to sue, which in large measure has wiped that practice out. But the nation’s bankers and debt collectors want to now be exempt from those rules. Banks say they need the ability in order to warn their customers of credit card fraud.
Debt collectors say to many of their subjects don’t have a landline phone, and they need the ability to text or call in order to conduct business. Consumer groups are wary of the idea.
ABC’s Jim Ryan joined us to discuss.
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