Audio: Finally Working Smoothly

Ann Compton speaks with AM 820 News from the White House:


White House officials say the government’s health insurance website, which has been plagued with problems ever since it launched in October, is now working smoothly for most users.

Remember the administration was hammered over the messy rollout of the site, which was a central part of President Obama’s signature legislation, the Affordable Care Act. Faced with a site that simply did not work for many users — just 26,794 people signed up for health care through the federal site during its first month — Obama promised it would be fixed for 80 percent of people by this weekend.

According to a progress report issued by the Department of Health & Human Services, engineers, database architects and contractors have deployed hundreds of software fixes and hardware upgrades that have “measurably improved the consumer experience” over the past month.

The site is now working more than 90 percent of time, according to White House metrics, up from less than half the time in early November.

Source: NPR