Dealing with management fads – It is when we forget about people that we get into trouble.

BUSINESS AND MANAGEMENT

When it comes to management, businesses are too often seduced by the latest gimmick and gizmo. For example, I have been recently reading about the latest corporate fads for management, such as: voting for the boss; reinventing the budget committee; setting up Wikis for the customer; predictive analytics; global team building; agile programming; “holacracy” (management by democracy); knowledge transfer; and the list goes on and on. Now, I will admit there are a couple of good ideas scattered throughout this mumbo jumbo, but I tend to believe we go overboard on the absurd and overlook the obvious. For some reason, people find the allure of smoke and mirrors more irresistible than common sense. Perhaps they confuse “quackery” with the “state of the art.”

Unfortunately, the one concept commonly overlooked is that management is a people oriented function, not a technical or administrative function; it’s about people. Management is about getting people to do what you want them to do, when you want them to do it, and how you want it done. Face it, we get things done through people, not through machines which are nothing more than mechanical leverage in our work effort. Like it or not, business is about people. Management, therefore, should be less concerned with the latest gadget or slight of hand, and more with mastering people skills.

When companies become consumed by fads, I think they tend to overlook the fundamentals of management; for example:

* Interpersonal communications/relations skills – speaking, writing, persuasion, negotiating, interviewing, diplomacy, etc.

* Instituting discipline and organization, (as opposed to free-spirited mavericks that are stubbornly independent).

* If you want teamwork, you should first learn about coaching and leadership.

* How to control the corporate culture, including decorum, protocol, ethics, as well as the effect of physical surroundings. This includes professional courtesy extended to workers, customers, vendors, and prospective clients.

* Establishing and managing priorities and deadlines. This includes how to become less reactive and more proactive in planning processes.

* Promoting pride in workmanship (craftsmanship); this includes defining methodologies (assembly lines) and properly equipping and training workers thereby creating a sense of belonging and ownership of the work product.

* How to fairly and equitably evaluate, compensate and discipline worker performance.

* How to empower people by delegating responsibility, motivating them, and holding them accountable for their actions. In other words, teach the workers to assume more responsibility and supervise themselves.

It is these skills that move mountains, not the latest wrinkle from Microsoft, Apple, smart phones, or some other harebrained scheme. Management is actually quite simple and goes back to the moral values we were all taught as kids, but, unfortunately, the human being for some reason tries to make things more complicated than they need to be. Basic management may lack flash and sizzle, it may not be couched in esoteric concepts and terminology, but you know what? It works.

No Virginia, there is no panacea.

Keep the Faith!

P.S. – Don’t forget my new book, “Tim’s Senior Moments” now available in Printed and eBook form.

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Tim Bryce is a writer and the Managing Director of M&JB Investment Company (M&JB) of Palm Harbor, Florida and has over 40 years of experience in the management consulting field. He can be reached at [email protected]

For Tim’s columns, see:   timbryce.com

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Copyright © 2019 by Tim Bryce. All rights reserved.

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Tim Bryce is a freelance writer and management consultant located in the Tampa Bay area of Florida. As an avid writer and speaker, Tim discusses everything from business and management, to politics and morality, to systems and technology, and our ever changing world. His columns are educational and entertaining, discussing the things we tend to take for granted or overlook in our walk through life. He has published over a thousand such articles. In addition to his columns, Tim's audio segments are syndicated on the radio and in podcasts. He is also a former correspondent for the Tampa Tribune. As a management consultant, Tim specializes in systems and technology. He has traveled extensively around the world training and supporting a variety of companies of all sizes and shapes, from the boardroom to the trenches. Tim has authored several books on a variety of computer and management related subjects including "The IRM Revolution: Blueprint for the 21st Century" which was on the Top Ten list in Japan, and penned the "PRIDE" Methodologies for IRM." More recently, he published a four volume set entitled, "Bryce’s Uncommon Sense Series." Tim graduated from Ohio University in 1976 with a Bachelor of Science degree in Communications. His blog can be found at: timbryce.com E-mail: [email protected] Twitter: @timbryce