I could see that ambulances were picking people up and trying to get them out from the third floor, so I thought that might be an opportunity to get inside.
When I got close to the third floor entrance of the mall I followed a security officer inside and linked up with another security team.
I never saw any of the attackers. It was unclear where the shooters were, so we were sweeping from shop to shop through the mall trying to locate the shooters and also looking for civilians that were trapped, and trying to get them out to safety.
When I first arrived in the mall a security team was trying to disable the elevators to prevent the attackers from moving between floors and popping out and surprising someone.